{"id":2796,"date":"2020-06-17T16:12:18","date_gmt":"2020-06-17T16:12:18","guid":{"rendered":"http:\/\/redhustle.com\/capacitacion\/?post_type=avada_portfolio&amp;p=2796"},"modified":"2020-06-17T16:12:18","modified_gmt":"2020-06-17T16:12:18","slug":"gestion-telefonica-de-cobranzas","status":"publish","type":"curso","link":"https:\/\/redhustle.com\/capacitacion\/curso\/gestion-telefonica-de-cobranzas\/","title":{"rendered":"Gesti\u00f3n Telef\u00f3nica de Cobranzas"},"content":{"rendered":"<h4><strong>Dirigido a<\/strong><\/h4>\n<p><span style=\"color: #333333;\">Responsables de Gesti\u00f3n de Cobros, Directores Financieros, Responsables de Administraci\u00f3n, Responsables de Facturaci\u00f3n, Credit Managers, Controllers, Departamentos de Riesgos y Cr\u00e9ditos y a cualquier profesional que quiera adquirir una formaci\u00f3n pr\u00e1ctica en la gesti\u00f3n de cobranzas.<\/span><\/p>\n<h4><strong>Requisitos<\/strong><\/h4>\n<p><span style=\"color: #333333;\">Este curso no tiene requisitos.<\/span><\/p>\n<h4><strong>Duraci\u00f3n<\/strong><\/h4>\n<p><span style=\"color: #333333;\">6 horas.<\/span><\/p>\n<h4><strong>Contenido<\/strong><\/h4>\n<p><span style=\"color: #333333;\"><strong>1. <\/strong>La nueva gesti\u00f3n de cobranzas en entornos dif\u00edciles y turbulentos.<\/span><br \/>\n<span style=\"padding-left: 40px; color: #333333;\">1.1.\u00a0 Nuevos conceptos, nuevos paradigmas<\/span><br \/>\n<span style=\"padding-left: 40px; color: #333333;\">1.2.\u00a0 Nuevas plataformas, nuevas modalidades de trabajo<\/span><br \/>\n<span style=\"color: #333333;\"><strong>2. <\/strong>Cliente interno y cliente externo.<\/span><br \/>\n<span style=\"color: #333333;\"><strong>3. <\/strong>Skill supervaloradas\u00a0en los RR.HH.<\/span><br \/>\n<span style=\"color: #333333;\"><strong>4. <\/strong>Habilidades y facilitadores.<\/span><br \/>\n<span style=\"color: #333333;\"><strong>5. <\/strong>El nuevo concepto de comunicaci\u00f3n en la era post COVID-19.<\/span><br \/>\n<span style=\"padding-left: 40px; color: #333333;\">5.1. Esquema<\/span><br \/>\n<span style=\"padding-left: 40px; color: #333333;\">5.2. C\u00f3mo funciona el sistema<\/span><br \/>\n<span style=\"color: #333333;\"><b><\/b><strong>6.<\/strong> Desterrar mitos y entender escuchando<\/span><br \/>\n<span style=\"color: #333333;\"><strong>7.<\/strong> Por qu\u00e9 no se pagan las deudas<\/span><br \/>\n<span style=\"color: #333333;\"><strong>8.<\/strong> Prioridades de pago mal entendidas<\/span><\/p>\n<h4><strong>Beneficios<\/strong><\/h4>\n<ul>\n<li><span style=\"color: #333333;\">Determinar las distintas causas y las se\u00f1ales que originan y anuncian facturas incobrables.<\/span><\/li>\n<li><span style=\"color: #333333;\">Estudiar la importancia de la acci\u00f3n comercial y las condiciones de venta para lograr una gesti\u00f3n de cobros r\u00e1pida.<\/span><\/li>\n<li><span style=\"color: #333333;\">Dominar las t\u00e9cnicas m\u00e1s \u00fatiles para negociar con cada tipo de deudor, sin perder clientes.<\/span><\/li>\n<li><span style=\"color: #333333;\">Alcanzar el compromiso de pago en situaciones dif\u00edciles, mediante una negociaci\u00f3n positiva.<\/span><\/li>\n<li><span style=\"color: #333333;\">Utilizar de forma pr\u00e1ctica los componentes clave de la comunicaci\u00f3n persuasiva: escucha activa, empat\u00eda, feedback, asertividad, mimetizaci\u00f3n, para alcanzar con \u00e9xito los objetivos de cobro.<\/span><\/li>\n<li><span style=\"color: #333333;\">Solventar las posibles reclamaciones que puedan aparecer junto a la llamada de cobro.<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Dirigido a Responsables de Gesti\u00f3n de Cobros, Directores Financieros, Responsables de Administraci\u00f3n, Responsables de Facturaci\u00f3n, Credit Managers, Controllers, Departamentos de Riesgos y Cr\u00e9ditos y a cualquier profesional que quiera adquirir una formaci\u00f3n pr\u00e1ctica en la gesti\u00f3n de cobranzas. Requisitos Este curso no tiene requisitos. Duraci\u00f3n 6 horas. Contenido 1. La nueva gesti\u00f3n de cobranzas en [&hellip;]<\/p>\n","protected":false},"featured_media":2806,"template":"","meta":{"footnotes":""},"categoria-curso":[10,14],"class_list":["post-2796","curso","type-curso","status-publish","has-post-thumbnail","hentry","categoria-curso-creditos-y-cobranzas","categoria-curso-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Gesti\u00f3n Telef\u00f3nica de Cobranzas - Red Hustle Academy - Cursos de marketing, tecnolog\u00eda y comunicaci\u00f3n<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/redhustle.com\/capacitacion\/curso\/gestion-telefonica-de-cobranzas\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gesti\u00f3n Telef\u00f3nica de Cobranzas - Red Hustle Academy - Cursos de marketing, tecnolog\u00eda y comunicaci\u00f3n\" \/>\n<meta property=\"og:description\" content=\"Dirigido a Responsables de Gesti\u00f3n de Cobros, Directores Financieros, Responsables de Administraci\u00f3n, Responsables de Facturaci\u00f3n, Credit Managers, Controllers, Departamentos de Riesgos y Cr\u00e9ditos y a cualquier profesional que quiera adquirir una formaci\u00f3n pr\u00e1ctica en la gesti\u00f3n de cobranzas. 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